Vehicle emission testing service earns high praise from customers

Recognised as Sri Lanka’s leading-edge vehicle emission testing network, Drivegreen has won high praise from customers for its knowledgeable, disciplined and polite workforce, according to a recent customer service survey conducted by the company.

A common thread that echoed across the survey was the customer-oriented, friendly and attentive service extended by the team as the main reasons Drivegreen was repeatedly selected by customers for emission testing.

According to feedback received from a customer in Mawathagama, S.N.S Seneviratne who is a veteran driver said, “Firstly I believe, vehicle testing is an extremely valuable responsibility that has been undertaken by the company. I realise that due to the continuous vehicle testing, the release of toxic gas to the atmosphere has been minimized, enhancing air quality in this country. When compared to earlier days, we were engulfed by vehicle smoke and could not even walk on the road. However, now we witness a remarkable difference and we breathe cleaner air.”

“The staff are also extremely pleasant and helpful and as a result we do not waste our time unduly when waiting to be served or for testing,” he added.

Entrepreneur, Thasnim Kiyad from Maradana observed that as a result of receiving a comprehensive inspection via testing, it has helped him in ensuring the roadworthiness of his vehicle. The results of the emission test act as a guide to enable him to carry out the necessary maintenance and also make sure the fuel efficiency of his vehicle is maintained.

“As a result of conducting the vehicle emission test, I am made aware of any necessary maintenance required for the vehicle which I can attend to immediately. Once, my vehicle failed the test. The team instantly offered invaluable advice, and based on that I was able to make the required adjustments. Following this, when I re-tested, not only did my vehicle pass the emission test but the vehicle’s fuel efficiency was enhanced. Since then for several years now I continuously conduct my emission testing and continue to find the staff extremely competent and friendly,” he stated.