Business
Union Assurance becomes first in industry to launch roundbreaking e-MER and digital medical records to automate underwriting
Life Insurance trailblazer, Union Assurance, has demonstrated its innovative spirit by launching the e-MER (Electronic Medical Examination Report) and digital medical records, becoming the first in the Sri Lankan Life Insurance industry to introduce this breakthrough initiative. It was introduced with top healthcare provider Durdans Hospital, following the signing of a memorandum of understanding (MoU) on the 10th of April, 2023.
The e-MER and digital medical records are expected to significantly expedite the insurance policy issuance process, reducing it to just 15 minutes, which traditionally involves a laborious procedure that spans an average of one and a half working days.
This integration of technology and digital solutions will not only streamline the process but also greatly enhance convenience by facilitating seamless interaction between customers and healthcare providers.
The initiative will result in several benefits. It will enhance the privacy and security of customer data, enable safer and more reliable medical examinations, and promote legible, complete, and accurate documentation. Furthermore, underwriters will have medical records at their fingertips. A complete view of an applicant’s medical history enables Union Assurance to create more comprehensive and granular risk assessments for applicants, facilitating enhanced underwriting risk classification.
Furthermore, in line with the Company’s ‘Go Green’ initiative, this process is designed to be paperless, resulting in substantial time saving for underwriters which enables them to focus more on substandard risks.
Chief Executive Officer of Union Assurance, Jude Gomes, noted that this initiative heralds stronger links between the insurance and medical domains. He emphasized that it marks yet another milestone in the Company’s pursuit of digital supremacy and the simplification of Insurance. “It also aligns with our vision to offer a new-age insurance experience, underpinned by a strong emphasis on convenience, ease, and seamless performance,” he added.
Chief Technical Officer/Specified Officer of Union Assurance, Rumesh Modarage, who pioneered the automation process, said the e-MER and digital medical records have game-changing implications with a new benchmark for the industry. He added, Union Assurance will continue to deploy such digital innovations to enhance the customer experience and elevate service standards to new heights.
Business
AHK Sri Lanka champions first-ever Sri Lankan delegation at Drupa 2024
The Delegation of German Industry and Commerce in Sri Lanka (AHK Sri Lanka) proudly facilitated the first-ever Sri Lankan delegation’s participation at Drupa 2024, the world’s largest trade fair for the printing industry and technology. Held after an eight-year hiatus, Drupa 2024 was a landmark event, marking significant advancements and opportunities in the global printing industry.
AHK Sri Lanka played a pivotal role in organising and supporting the delegation, which comprised 17 members from the Sri Lanka Association for Printers (SLAP), representing eight companies from the commercial, newspaper, stationery printing, and packaging industries. This pioneering effort by AHK Sri Lanka not only showcased the diverse capabilities of Sri Lanka’s printing sector but also facilitated vital bilateral discussions with key stakeholders from the German printing industry.
Business
Unveiling Ayugiri: Browns Hotels & Resorts sets the stage for a new era in luxury Ayurveda Wellness
In a captivating reimagining of luxury wellness tourism, Browns Hotels & Resorts proudly unveiled the exquisite Ayugiri Ayurveda Wellness Resort Sigiriya. This momentous occasion, celebrated amidst a vibrant and serene grand opening on the 6th of June, heralds a new chapter in the Ayurveda wellness tourism landscape in Sri Lanka. Nestled amidst 54 acres of unspoiled natural splendour, Ayugiri features 22 exclusive suites and stands out as the only luxury Ayurveda wellness resort in the country offering plunge pools in every room, rendering it truly one-of-a-kind.
The grand opening of Ayugiri Ayurveda Wellness Resort was an enchanting event, where guests were captivated by the melodies of flutists and violinists resonating through Sigiriya’s lush landscapes. As traditional drummers and dancers infused the air with vibrant energy, Browns Hotels & Resorts’ CEO, Eksath Wijeratne, Kotaro Katsuki, Acting Ambassador for the Embassy of Japan and General Manager, Buwaneka Bandara, unveiled the resort’s new logo, marking a significant moment witnessed by distinguished guests from the French Embassy, Ayurveda and wellness enthusiasts along with officials from the Sigiriya area, LOLC Holdings and Browns Group.
“Our strategic expansion into wellness tourism with Ayugiri Ayurveda Wellness Resort Sigiriya symbolises a significant milestone for Browns Hotels & Resorts. Wellness tourism has consistently outperformed the overall tourism industry for over a decade, reflecting a growing global interest in travel that goes beyond leisure to offer rejuvenation and holistic well-being. By integrating the timeless wisdom of Ayurveda with modern luxury, we aim to set a new standard in luxury wellness tourism in Sri Lanka. Whether your goal is prevention, healing, or a deeper connection to inner harmony, Ayugiri offers a sanctuary for holistic well-being” stated Eksath Wijeratne.
Ayugiri encapsulates the essence of life, inspired by the lotus flower held by the graceful queens of the infamous Sigiriya frescoes. Just as the lotus emerges from the murky depths, untainted and serene,
Ayugiri invites guests on a journey of purity and rejuvenation, harmonised with a balance of mind, body and spirit, the essence of nature, echoes of culture and the wisdom of ancient Ayurvedic healing.
Business
HNB General Insurance recognized as Best General Bancassurance Provider in Sri Lanka 2024
HNB General Insurance, one of Sri Lanka’s leading general insurance providers, has been honored as the Best General Bancassurance Provider in Sri Lanka 2024 by the prestigious Global Banking and Finance Review – UK.
The esteemed accolade underscores HNB General Insurance’s unwavering commitment to excellence and its outstanding performance in the field of bancassurance. Through dedication and hard work, the HNB General Insurance team has continuously endeavored to deliver innovative insurance solutions, cultivate strong relationships with banking partners, and provide unparalleled service to customers nationwide. This recognition is a testament to the team’s dedication and relentless pursuit of excellence in the bancassurance business.
“We are honored to receive this prestigious award, which reflects our team’s tireless efforts and dedication to delivering value-added insurance solutions and exceptional service through our bancassurance partnerships,” said Sithumina Jayasundara, CEO of HNB General Insurance. “This recognition reaffirms our position as a trusted insurance provider in Sri Lanka and motivates us to continue striving for excellence in serving our customers and communities.”