SriLankan wins Four Star Major Official Airline rating from APEX

SriLankan Airlines was awarded “Four Star rating for Major Official Airline” for 2021 by The Airline Passenger Experience Association (APEX), at the Future Travel Experience (FTE) Virtual Expo Award ceremony that was held on the 09th of December 2020.

The Airline Passenger Experience Association (APEX), is one of the world’s largest international airline associations. In conjunction with both the International Flight Services Association (IFSA) and Future Travel Experience (FTE), APEX serves the full spectrum of the end-to-end travel experience.

Ashok Pathirage, SriLankan Airlines’ chairman added: “The greatest reward and testament to our service and success is the loyalty and feedback of our customers, to be rated as a 2021 four star Major Official Airline, founded on passenger feedback alone is an immense tribute and honor to SriLankan Airlines, both at a global and regional level. It’s a true compliment to the people who work in our airline at every level.”