SLT-Mobitel visits Northern Province to understand community aspirations

Taking pride in its loyal customer base and leading growth in the fixed and mobile segment in the Northern province, SLT-MOBITEL, the National telecommunications and technology giant engaged in a field visit to the Jaffna region recently to understand customer and community needs.

A forty-member team from the company, including its most senior management members, utilised public transport throughout the visit, as part of its new normal in managing costs for field visits and to firmly set a corporate culture of adapting cost-effective modes of transportation as a company during a time the country seeks to overcome economic challenges.

The team met and engaged with a wide range of stakeholders including existing and potential customers, individuals and groups representing the general public, small and medium businesses, enterprises, entrepreneurs, students, and the media to understand the aspirations of each segment of the populace and the challenges they face specifically, at this point in time.

Leading the field visit to the north, SLT Group Chairman Rohan Fernando stated that the northern province holds a very special place within the company and its growth. He said “SLT-MOBITEL is the telecommunications and technology backbone of the country. Since the inception of this company, many engineers from the north have helped built this strong network. Our staff and offices in the North have been operating for over 40 years in Jaffna and provided stable and reliable connectivity at the most critical of times.