Business
Litro Gas – Using technology to connect with customers through the App
Litro Gas announced the launch of an App to leverage on technology as the platform to expand its customer outreach.
The Litro Gas App gives the customer the ability to be in control of the entire delivery process, enabling the customer to engage with the Company in an on-demand mode.
As the country’s leading supplier of domestic gas, Litro Gas has always strive to maintain a close relationship with its customers – that relationship acquired a new and tech driven dimension with the launch of the Litro Gas App, says Anil Koswatte, Chairman & CEO, Litro Gas Lanka Ltd & Litro Gas Terminal Lanka (Pvt) Ltd.
“Our team is tech driven and utilizes state-of-the-art technology at every level of operations – from supply to storage and delivery through our various customer touch points”, he noted.
Technology is clearly an advantage to a Company with a turnover of Rs 45 billion – it drives every aspect of the business and empowers a strong and efficient team to deliver exceptional results to the customers, while ensuring that safety and industry best practices are heeded, he said.
“Providing domestic gas facility for our customers maybe a functional aspect of our business but it is utilized for a family centered purpose, one that is close to the heart of every family. We understand the importance of that interaction, reflected in our thinking in making use of technology to connect with our customers on a one-to-one basis”, Koswatte stressed.
The strength of Litro Gas in the market, achieved with a 75% market share and a customer base of four million and growing, translates into a wide outreach throughout Sri Lanka, giving the Company a unique advantage and an unparalleled access to consumers.
The Litro Gas customer delivery mechanism, activated through a strong customer centric approach at work across a network of 35 distributors located island-wide, 1,500 home delivery hubs and 11,000 point of sale locations, has entered a new phase of growth and access with the Litro Gas App.
“Harnessing of technology to get closer to our customers is a key function for us in everything we do”, Koswatte outlined.
“In an era when customers choose to use their smartphone or tech device to connect with the services they need, introducing the Litro Gas App adds tremendous value to our customer centric approach”, he added.
Litro Gas Lanka Ltd (LGLL) and Litro Gas Terminal Lanka (Pvt) Ltd (LGTL) owned by the Treasury through the Sri Lanka Insurance Corporation, has the distinction of functioning as a corporate entity with a clearly defined set of values that are based on achieving core competencies.
Litro Gas continues to champion standards that have driven its success story from the beginning – when Royal Dutch Shell was purchased by the Government of Sri Lanka in 1995. Over the years, the Company has grown into a powerhouse of potential and outstanding success, managed by a highly competent team of 234 employees.
He said as the government’s journey of prosperity and development gets under way, Litro Gas has a tremendous role to play in such a challenging national undertaking
“We have a mission to achieve in uplifting the living standards of the people who are not yet using LPG as a clean energy source. When they switch from firewood that causes indoor pollution to using gas for cooking, they are upgrading their way of life”, the Chairman further said.
This process is already empowering plantation communities where firewood has been replaced by domestic gas provided by Litro Gas. It’s an improvement to the community that captures the spirit of true development and progress, he added.
Business
AHK Sri Lanka champions first-ever Sri Lankan delegation at Drupa 2024
The Delegation of German Industry and Commerce in Sri Lanka (AHK Sri Lanka) proudly facilitated the first-ever Sri Lankan delegation’s participation at Drupa 2024, the world’s largest trade fair for the printing industry and technology. Held after an eight-year hiatus, Drupa 2024 was a landmark event, marking significant advancements and opportunities in the global printing industry.
AHK Sri Lanka played a pivotal role in organising and supporting the delegation, which comprised 17 members from the Sri Lanka Association for Printers (SLAP), representing eight companies from the commercial, newspaper, stationery printing, and packaging industries. This pioneering effort by AHK Sri Lanka not only showcased the diverse capabilities of Sri Lanka’s printing sector but also facilitated vital bilateral discussions with key stakeholders from the German printing industry.
Business
Unveiling Ayugiri: Browns Hotels & Resorts sets the stage for a new era in luxury Ayurveda Wellness
In a captivating reimagining of luxury wellness tourism, Browns Hotels & Resorts proudly unveiled the exquisite Ayugiri Ayurveda Wellness Resort Sigiriya. This momentous occasion, celebrated amidst a vibrant and serene grand opening on the 6th of June, heralds a new chapter in the Ayurveda wellness tourism landscape in Sri Lanka. Nestled amidst 54 acres of unspoiled natural splendour, Ayugiri features 22 exclusive suites and stands out as the only luxury Ayurveda wellness resort in the country offering plunge pools in every room, rendering it truly one-of-a-kind.
The grand opening of Ayugiri Ayurveda Wellness Resort was an enchanting event, where guests were captivated by the melodies of flutists and violinists resonating through Sigiriya’s lush landscapes. As traditional drummers and dancers infused the air with vibrant energy, Browns Hotels & Resorts’ CEO, Eksath Wijeratne, Kotaro Katsuki, Acting Ambassador for the Embassy of Japan and General Manager, Buwaneka Bandara, unveiled the resort’s new logo, marking a significant moment witnessed by distinguished guests from the French Embassy, Ayurveda and wellness enthusiasts along with officials from the Sigiriya area, LOLC Holdings and Browns Group.
“Our strategic expansion into wellness tourism with Ayugiri Ayurveda Wellness Resort Sigiriya symbolises a significant milestone for Browns Hotels & Resorts. Wellness tourism has consistently outperformed the overall tourism industry for over a decade, reflecting a growing global interest in travel that goes beyond leisure to offer rejuvenation and holistic well-being. By integrating the timeless wisdom of Ayurveda with modern luxury, we aim to set a new standard in luxury wellness tourism in Sri Lanka. Whether your goal is prevention, healing, or a deeper connection to inner harmony, Ayugiri offers a sanctuary for holistic well-being” stated Eksath Wijeratne.
Ayugiri encapsulates the essence of life, inspired by the lotus flower held by the graceful queens of the infamous Sigiriya frescoes. Just as the lotus emerges from the murky depths, untainted and serene,
Ayugiri invites guests on a journey of purity and rejuvenation, harmonised with a balance of mind, body and spirit, the essence of nature, echoes of culture and the wisdom of ancient Ayurvedic healing.
Business
HNB General Insurance recognized as Best General Bancassurance Provider in Sri Lanka 2024
HNB General Insurance, one of Sri Lanka’s leading general insurance providers, has been honored as the Best General Bancassurance Provider in Sri Lanka 2024 by the prestigious Global Banking and Finance Review – UK.
The esteemed accolade underscores HNB General Insurance’s unwavering commitment to excellence and its outstanding performance in the field of bancassurance. Through dedication and hard work, the HNB General Insurance team has continuously endeavored to deliver innovative insurance solutions, cultivate strong relationships with banking partners, and provide unparalleled service to customers nationwide. This recognition is a testament to the team’s dedication and relentless pursuit of excellence in the bancassurance business.
“We are honored to receive this prestigious award, which reflects our team’s tireless efforts and dedication to delivering value-added insurance solutions and exceptional service through our bancassurance partnerships,” said Sithumina Jayasundara, CEO of HNB General Insurance. “This recognition reaffirms our position as a trusted insurance provider in Sri Lanka and motivates us to continue striving for excellence in serving our customers and communities.”