Document authentication process delayed at FM

Due to a technical fault in the computer system of the Consular Affairs Division of the Ministry of Foreign Affairs, the authentication of documents by the Division, and its Regional Offices in Jaffna, Trincomalee, Matara, Kandy, Kurunegala, will be limited, until further notice.

A media release said: The Foreign Ministry accords the utmost importance to the smooth document verification process and remedial action is being taken. At present, the Consular Division is processing only the most urgent documents, and other documents will be processed once the system is repaired.

Other Consular services continue without any interruption.

The public will be notified once the verification process is in full operation.

Any inconvenience caused to the public, due to the technical glitch, is deeply regretted.

On the feasibility of the services required, the public may wish to contact via the following phone numbers on:

Consular Affairs Division, Colombo – 0112338812

Regional Office, Jaffna – 0212215972

Regional Office, Trincomalee – 0262223182/86

Regional Office, Kandy – 0812384410

– Regional Office, Kurunegala – 0372225931

Regional Office –Matara 0412226713/0412226697