Dialog Enterprise partners with H One to launch ‘Operator Connect’ for Microsoft Teams

Dialog Enterprise, the leading ICT Solution Provider in Sri Lanka, announced its collaboration with Microsoft and H One to introduce Operator Connect, a unique communication service that seamlessly connects with Microsoft Teams. This new offering enables businesses to elevate their collaboration experience, prioritize mobility and security, and optimize costs, setting a new standard for communication solutions in the Sri Lankan enterprise market. Notably, this solution is another first by Dialog Enterprise in Sri Lanka, reinforcing its commitment to introducing cutting-edge advancements to the market.

With over 320 million monthly active users, Teams leads the way as the top technology for companies looking to digitalize collaboration and enable hybrid working for its employees. Beyond being simply a collaboration tool, Teams offers numerous advantages, among which providing a fully integrated telephony system is a key differentiator. Microsoft provides various ways to connect to Microsoft Teams Phone. Businesses can implement Direct Routing, or use Operator Connect. As an alternative to Direct Routing or Traditional PABX, Operator Connect simplifies operations in Teams with an operator-managed solution. Operator Connect is a simple, fast, and cost-effective solution for companies keen to reduce the complexities of managing their own PSTN breakout solution.