Business
Dialog Axiata wins TM Forum Award for Excellence in AI, Data & Insights
Dialog Axiata PLC, Sri Lanka’s premier connectivity provider, clinched a coveted TM Forum 2021 Excellence Award, that recognises outstanding achievements in Digital Transformation across Communications Service Providers (CSPs), Solutions Developers and Innovators globally.
Dialog was selected as joint winners alongside the combine of China Unicom & Huawei, in the AI, Data and Insights category, emerging ahead of a shortlist of global leaders in Digital Transformation including Verizon & Bell, Amdocs, and Cosmote & Intracom. The AI, Data and Insights Award shortlisted and recognised companies that leveraged Advanced Analytics and AI capabilities to deliver superior customer experience and operational efficiency.
In line with its Brand ethos of delivering ‘The Future.Today’, Dialog’s ’Analytics at the Edge’ programme, utilising advanced Analytics and cutting-edge technology, enabled the company to scale analytics capability from 16 central resources to a team spanning more than 100 and tripling the analytics contribution to overall business performance. The initiative was further supported by Axiata Digital Labs (ADL), the Digital Innovation and Software Development unit of the Axiata Group Berhad, with their expertise in analytics and resource augmentation.
Commenting on the achievement Lasantha Theverapperuma, Group Chief Operating Officer of Dialog Axiata PLC said, “We are both honoured and humbled by this global accolade from TM Forum. We set out to democratize the use of data analytics across the organisation through our ‘Analytics at the Edge’ programme. We are pleased to have been recognised for our efforts of evolving into a data-driven corporate by embedding Analytics DNA in our workforce to efficiently solve business problems and provide exceptional customer experience across multiple business verticals.”
Previously, Dialog won a TM Forum Excellence Award in 2020 under the Customer Experience and Trust category, which recognised the Company for creating and managing complex digital services to deliver greater customer experiences, build trust and loyalty, and ensure business growth. Dialog, the Sri Lanka Subsidiary of the Axiata Group is the country’s leading connectivity provider serving over 16.9 million customers with cutting edge mobile communications services and covering over 1.6 Million households with Television services in addition to Fixed connectivity. Dialog is a 7 times winner at the Global Mobile (GLOMO) Awards of the GSM Association.
TM Forum is the global telecommunications association of service providers and their respective suppliers in the industry and has a membership of 850 companies from 180 countries. The global telecommunications industry generates over two trillion in revenue and has a customer base that exceeds 5 billion subscribers.
The Delegation of German Industry and Commerce in Sri Lanka (AHK Sri Lanka) proudly facilitated the first-ever Sri Lankan delegation’s participation at Drupa 2024, the world’s largest trade fair for the printing industry and technology. Held after an eight-year hiatus, Drupa 2024 was a landmark event, marking significant advancements and opportunities in the global printing industry.
AHK Sri Lanka played a pivotal role in organising and supporting the delegation, which comprised 17 members from the Sri Lanka Association for Printers (SLAP), representing eight companies from the commercial, newspaper, stationery printing, and packaging industries. This pioneering effort by AHK Sri Lanka not only showcased the diverse capabilities of Sri Lanka’s printing sector but also facilitated vital bilateral discussions with key stakeholders from the German printing industry.
Business
Unveiling Ayugiri: Browns Hotels & Resorts sets the stage for a new era in luxury Ayurveda Wellness
In a captivating reimagining of luxury wellness tourism, Browns Hotels & Resorts proudly unveiled the exquisite Ayugiri Ayurveda Wellness Resort Sigiriya. This momentous occasion, celebrated amidst a vibrant and serene grand opening on the 6th of June, heralds a new chapter in the Ayurveda wellness tourism landscape in Sri Lanka. Nestled amidst 54 acres of unspoiled natural splendour, Ayugiri features 22 exclusive suites and stands out as the only luxury Ayurveda wellness resort in the country offering plunge pools in every room, rendering it truly one-of-a-kind.
The grand opening of Ayugiri Ayurveda Wellness Resort was an enchanting event, where guests were captivated by the melodies of flutists and violinists resonating through Sigiriya’s lush landscapes. As traditional drummers and dancers infused the air with vibrant energy, Browns Hotels & Resorts’ CEO, Eksath Wijeratne, Kotaro Katsuki, Acting Ambassador for the Embassy of Japan and General Manager, Buwaneka Bandara, unveiled the resort’s new logo, marking a significant moment witnessed by distinguished guests from the French Embassy, Ayurveda and wellness enthusiasts along with officials from the Sigiriya area, LOLC Holdings and Browns Group.
“Our strategic expansion into wellness tourism with Ayugiri Ayurveda Wellness Resort Sigiriya symbolises a significant milestone for Browns Hotels & Resorts. Wellness tourism has consistently outperformed the overall tourism industry for over a decade, reflecting a growing global interest in travel that goes beyond leisure to offer rejuvenation and holistic well-being. By integrating the timeless wisdom of Ayurveda with modern luxury, we aim to set a new standard in luxury wellness tourism in Sri Lanka. Whether your goal is prevention, healing, or a deeper connection to inner harmony, Ayugiri offers a sanctuary for holistic well-being” stated Eksath Wijeratne.
Ayugiri encapsulates the essence of life, inspired by the lotus flower held by the graceful queens of the infamous Sigiriya frescoes. Just as the lotus emerges from the murky depths, untainted and serene,
Ayugiri invites guests on a journey of purity and rejuvenation, harmonised with a balance of mind, body and spirit, the essence of nature, echoes of culture and the wisdom of ancient Ayurvedic healing.
HNB General Insurance, one of Sri Lanka’s leading general insurance providers, has been honored as the Best General Bancassurance Provider in Sri Lanka 2024 by the prestigious Global Banking and Finance Review – UK.
The esteemed accolade underscores HNB General Insurance’s unwavering commitment to excellence and its outstanding performance in the field of bancassurance. Through dedication and hard work, the HNB General Insurance team has continuously endeavored to deliver innovative insurance solutions, cultivate strong relationships with banking partners, and provide unparalleled service to customers nationwide. This recognition is a testament to the team’s dedication and relentless pursuit of excellence in the bancassurance business.
“We are honored to receive this prestigious award, which reflects our team’s tireless efforts and dedication to delivering value-added insurance solutions and exceptional service through our bancassurance partnerships,” said Sithumina Jayasundara, CEO of HNB General Insurance. “This recognition reaffirms our position as a trusted insurance provider in Sri Lanka and motivates us to continue striving for excellence in serving our customers and communities.”
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