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DFCC Bank leads space in People Management Best Practices underscored by values

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Sonali Jayasinghe-Senior Vice President – Human Resources DFCC Bank PLC

The functions of Human Resources (HR) departments have grown more complex over time as organizations have realized the true value of human capital. A leader in the banking and financial services space, and a pioneer in sustainable finance, DFCC Bank is also a leader in the space for People Management best practices. Understanding how People Management is more than an administrative department and how adopting best practices can help the Bank achieve its broader strategic goals, DFCC has invested heavily in its HR department and people. These measures include empowering women, creating a diverse, inclusive, and equitable work environment, and promoting open, meritocratic culture.

Commenting on how DFCC Bank uses its values to help create value for all stakeholders, particularly its employees, Sonali Jayasinghe, Senior Vice President – Human Resources, said, “We believe values help shape and sustain our corporate culture, and align employees towards a common purpose. They influence everyday attitudes and inspire us towards positive action, contributing to the overall success of the organization as well as creating a positive work environment for everyone. We have created an open, multichannel formal internal communication and grievance escalation mechanism while maintaining many informal channels, such as our Listening Wall, where anyone can share ideas, suggestions or concerns openly or anonymously.”

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