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ComBank wins ‘World Class Award’ at the Global Performance Excellence Awards presented by Asia Pacific Quality Organization

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Commercial Bank Managing Director/CEO Mr Sanath Manatunge delivers the acceptance speech at the virtual presentation ceremony of the Global Performance Excellence Awards.

The Commercial Bank of Ceylon has been recognised as a role model with a Global Performance Excellence Award (GPEA) for achieving significant milestones in business excellence.

Sri Lanka’s benchmark private sector bank was one of eight of the winning organisations adjudged a ‘World Class’ winner of the Global Performance Excellence Award for 2022 presented by the New Zealand based Asia Pacific Quality Organisation (APQO).

The ‘World Class’ award was presented to Commercial Bank as a result of a submission made about the Bank’s commitment to facilitate business excellence based on the Baldrige Excellence Framework for the National Quality Award (SLNQA) presented by the Sri Lanka Standards Institution (SLSI) which was recommended by the Sri Lanka Standards Institution for the Asia Pacific Quality Organization competition.

The Global Performance Excellence Award was presented for validated management best practices, quality systems, standards, procedures and processes that are proven leading local, regional and international practices for quality advancement, business success and sustainability to support national, regional and Asia Pacific economic development, growth and success.

The awards aim to promote the adoption of proven or new approaches and strategies and best-in-class practices in various aspects of operational performance such as deployment of 4th Industrial revolution enabling technologies, automation and data technologies, smart manufacturing, service 4.0, digital transformation, data analytics, development of smart talents, etc., which are driving forces for companies or organisations to stay competitive in the ever-evolving economy.

Commercial Bank also won the APQO International Best Practice (AIBP) Gold Award for managing the system accesses given to Bank employees.

Commenting on this latest achievement, Commercial Bank Managing Director and CEO Mr Sanath Manatunge said: “We believe that quality, be it in service, process or product, must never be compromised even in the most challenging times. In fact, when external factors impact on some aspects of performance, adherence to quality becomes an important differentiator. Becoming the first and only Sri Lankan bank to win a Global Performance Excellence Award in the World Class category demonstrates that this credo has been adopted at every level within the Commercial Bank family.”

The Global Performance Excellence Awards programme is the only formal international recognition of performance or business excellence. The awards are intended to promote awareness in performance excellence as an increasingly important tool in competitiveness towards global business success and sustainability.

The Asia Pacific Quality Organisation was formally established in 1985 and is represented by National Quality Organisations in Asia and Pacific Rim countries including the American Society for Quality. It is a non-profit organisation formed to be a primary mover for quality and continuous improvement for goods and services and quality of life in the Asia Pacific Region.

Sri Lanka’s first 100% carbon neutral bank, the first Sri Lankan bank to be listed among the Top 1000 Banks of the World and the only Sri Lankan bank to be so listed for 12 years consecutively, Commercial Bank operates a network of 268 branches and 940 automated machines in Sri Lanka. Commercial Bank is the largest lender to Sri Lanka’s SME sector and is a leader in digital innovation in the country’s Banking sector. The Bank’s overseas operations encompass Bangladesh, where the Bank operates 19 outlets; Myanmar, where it has a Microfinance company in Nay Pyi Taw; and the Maldives, where the Bank has a fully-fledged Tier I Bank with a majority stake.



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AHK Sri Lanka champions first-ever Sri Lankan delegation at Drupa 2024

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The Delegation of German Industry and Commerce in Sri Lanka (AHK Sri Lanka) proudly facilitated the first-ever Sri Lankan delegation’s participation at Drupa 2024, the world’s largest trade fair for the printing industry and technology. Held after an eight-year hiatus, Drupa 2024 was a landmark event, marking significant advancements and opportunities in the global printing industry.

AHK Sri Lanka played a pivotal role in organising and supporting the delegation, which comprised 17 members from the Sri Lanka Association for Printers (SLAP), representing eight companies from the commercial, newspaper, stationery printing, and packaging industries. This pioneering effort by AHK Sri Lanka not only showcased the diverse capabilities of Sri Lanka’s printing sector but also facilitated vital bilateral discussions with key stakeholders from the German printing industry.

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Unveiling Ayugiri: Browns Hotels & Resorts sets the stage for a new era in luxury Ayurveda Wellness

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Kotaro Katsuki, Ambassador for the Embassy of Japan

In a captivating reimagining of luxury wellness tourism, Browns Hotels & Resorts proudly unveiled the exquisite Ayugiri Ayurveda Wellness Resort Sigiriya. This momentous occasion, celebrated amidst a vibrant and serene grand opening on the 6th of June, heralds a new chapter in the Ayurveda wellness tourism landscape in Sri Lanka. Nestled amidst 54 acres of unspoiled natural splendour, Ayugiri features 22 exclusive suites and stands out as the only luxury Ayurveda wellness resort in the country offering plunge pools in every room, rendering it truly one-of-a-kind.

The grand opening of Ayugiri Ayurveda Wellness Resort was an enchanting event, where guests were captivated by the melodies of flutists and violinists resonating through Sigiriya’s lush landscapes. As traditional drummers and dancers infused the air with vibrant energy, Browns Hotels & Resorts’ CEO, Eksath Wijeratne, Kotaro Katsuki, Acting Ambassador for the Embassy of Japan and General Manager, Buwaneka Bandara, unveiled the resort’s new logo, marking a significant moment witnessed by distinguished guests from the French Embassy, Ayurveda and wellness enthusiasts along with officials from the Sigiriya area, LOLC Holdings and Browns Group.

“Our strategic expansion into wellness tourism with Ayugiri Ayurveda Wellness Resort Sigiriya symbolises a significant milestone for Browns Hotels & Resorts. Wellness tourism has consistently outperformed the overall tourism industry for over a decade, reflecting a growing global interest in travel that goes beyond leisure to offer rejuvenation and holistic well-being. By integrating the timeless wisdom of Ayurveda with modern luxury, we aim to set a new standard in luxury wellness tourism in Sri Lanka. Whether your goal is prevention, healing, or a deeper connection to inner harmony, Ayugiri offers a sanctuary for holistic well-being” stated Eksath Wijeratne.

Ayugiri encapsulates the essence of life, inspired by the lotus flower held by the graceful queens of the infamous Sigiriya frescoes. Just as the lotus emerges from the murky depths, untainted and serene,

Ayugiri invites guests on a journey of purity and rejuvenation, harmonised with a balance of mind, body and spirit, the essence of nature, echoes of culture and the wisdom of ancient Ayurvedic healing.

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HNB General Insurance recognized as Best General Bancassurance Provider in Sri Lanka 2024

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HNB General Insurance, one of Sri Lanka’s leading general insurance providers, has been honored as the Best General Bancassurance Provider in Sri Lanka 2024 by the prestigious Global Banking and Finance Review – UK.

The esteemed accolade underscores HNB General Insurance’s unwavering commitment to excellence and its outstanding performance in the field of bancassurance. Through dedication and hard work, the HNB General Insurance team has continuously endeavored to deliver innovative insurance solutions, cultivate strong relationships with banking partners, and provide unparalleled service to customers nationwide. This recognition is a testament to the team’s dedication and relentless pursuit of excellence in the bancassurance business.

“We are honored to receive this prestigious award, which reflects our team’s tireless efforts and dedication to delivering value-added insurance solutions and exceptional service through our bancassurance partnerships,” said Sithumina Jayasundara, CEO of HNB General Insurance. “This recognition reaffirms our position as a trusted insurance provider in Sri Lanka and motivates us to continue striving for excellence in serving our customers and communities.”

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