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CIPM PMS division inaugurates ‘Service for Sales Excellence’ programme for Lanka Sathosa

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CIPM Sri Lanka and Lanka Sathosa officials at the programme launch ceremony

The People Management Solutions (PMS) division of CIPM Sri Lanka inaugurated the “Service for Excellence” training programme for Lanka Sathosa, the largest retail network on January 27 at the Excel World, Colombo. The Service for Sales Excellence training programme will help Lanka Sathosa achieve its objective of being the No. 1 supermarket chain in Sri Lanka and is focused on changing the attitudes and frame of mind of its frontline outlet staff to be more customer and service oriented.

The programme is part of the structural change and rebranding exercise including introducing a new uniform for the outlet staff that is being implemented at the over 420 Lanka Sathosa outlets island wide. Chief Executive Officer CIPM – U.A.C. Obeysekere, Director Professional & Academic Affairs – G. Weeratunga, Chief Manager – Consultancy, Corporate Training & HR Services CIPM – Chandima Pinsiri and CIPM Programme Facilitator – Dharshana Amarasinghe joined chairman – Rear Admiral Ananda Peiris, Chief Executive Officer – Major A. P. Pandithage (Retd), DGM (HR & Admin) – Wing Commander P. W. Primal (Retd), DGM (Operations) – Janak Badugama, Senior Manager (HR & Admin) – Sisira Gunawardena and other officials of Lanka Sathosa at the programme launch ceremony.

“We are honored that the management of Lanka Sathosa selected the People Management Solution Division of CIPM Sri Lanka to conduct the ‘Service for Sales Excellence’ training programme. Changing the attitudes, outlook and frame of mind of staff is of strategic significance in building a conducive HR infrastructure to achieve the goals and objectives of Lanka Sathosa” said Jayantha Amarasinghe –president, CIPM Sri Lanka.

“It is important that our human resources also become No. 1 in terms of customer orientation and service excellence with the right attitudes, frame of mind and outlook to realize the goals identified in the outlet restructuring and rebranding initiative in our journey to be the No. 1 supermarket chain in Sri Lanka. We are confident that with its experience in conducting similar HR upliftment programmes for other leading organizations in Sri Lanka, CIPM Sri Lanka’s People Management Solution Division with its dynamic resource pool is the ideal partner to help assist us in achieving our objectives” said Chief Executive Officer Lanka Sathosa – Major A. P. Pandithage (Retd).



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AHK Sri Lanka champions first-ever Sri Lankan delegation at Drupa 2024

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The Delegation of German Industry and Commerce in Sri Lanka (AHK Sri Lanka) proudly facilitated the first-ever Sri Lankan delegation’s participation at Drupa 2024, the world’s largest trade fair for the printing industry and technology. Held after an eight-year hiatus, Drupa 2024 was a landmark event, marking significant advancements and opportunities in the global printing industry.

AHK Sri Lanka played a pivotal role in organising and supporting the delegation, which comprised 17 members from the Sri Lanka Association for Printers (SLAP), representing eight companies from the commercial, newspaper, stationery printing, and packaging industries. This pioneering effort by AHK Sri Lanka not only showcased the diverse capabilities of Sri Lanka’s printing sector but also facilitated vital bilateral discussions with key stakeholders from the German printing industry.

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Unveiling Ayugiri: Browns Hotels & Resorts sets the stage for a new era in luxury Ayurveda Wellness

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Kotaro Katsuki, Ambassador for the Embassy of Japan

In a captivating reimagining of luxury wellness tourism, Browns Hotels & Resorts proudly unveiled the exquisite Ayugiri Ayurveda Wellness Resort Sigiriya. This momentous occasion, celebrated amidst a vibrant and serene grand opening on the 6th of June, heralds a new chapter in the Ayurveda wellness tourism landscape in Sri Lanka. Nestled amidst 54 acres of unspoiled natural splendour, Ayugiri features 22 exclusive suites and stands out as the only luxury Ayurveda wellness resort in the country offering plunge pools in every room, rendering it truly one-of-a-kind.

The grand opening of Ayugiri Ayurveda Wellness Resort was an enchanting event, where guests were captivated by the melodies of flutists and violinists resonating through Sigiriya’s lush landscapes. As traditional drummers and dancers infused the air with vibrant energy, Browns Hotels & Resorts’ CEO, Eksath Wijeratne, Kotaro Katsuki, Acting Ambassador for the Embassy of Japan and General Manager, Buwaneka Bandara, unveiled the resort’s new logo, marking a significant moment witnessed by distinguished guests from the French Embassy, Ayurveda and wellness enthusiasts along with officials from the Sigiriya area, LOLC Holdings and Browns Group.

“Our strategic expansion into wellness tourism with Ayugiri Ayurveda Wellness Resort Sigiriya symbolises a significant milestone for Browns Hotels & Resorts. Wellness tourism has consistently outperformed the overall tourism industry for over a decade, reflecting a growing global interest in travel that goes beyond leisure to offer rejuvenation and holistic well-being. By integrating the timeless wisdom of Ayurveda with modern luxury, we aim to set a new standard in luxury wellness tourism in Sri Lanka. Whether your goal is prevention, healing, or a deeper connection to inner harmony, Ayugiri offers a sanctuary for holistic well-being” stated Eksath Wijeratne.

Ayugiri encapsulates the essence of life, inspired by the lotus flower held by the graceful queens of the infamous Sigiriya frescoes. Just as the lotus emerges from the murky depths, untainted and serene,

Ayugiri invites guests on a journey of purity and rejuvenation, harmonised with a balance of mind, body and spirit, the essence of nature, echoes of culture and the wisdom of ancient Ayurvedic healing.

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HNB General Insurance recognized as Best General Bancassurance Provider in Sri Lanka 2024

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HNB General Insurance, one of Sri Lanka’s leading general insurance providers, has been honored as the Best General Bancassurance Provider in Sri Lanka 2024 by the prestigious Global Banking and Finance Review – UK.

The esteemed accolade underscores HNB General Insurance’s unwavering commitment to excellence and its outstanding performance in the field of bancassurance. Through dedication and hard work, the HNB General Insurance team has continuously endeavored to deliver innovative insurance solutions, cultivate strong relationships with banking partners, and provide unparalleled service to customers nationwide. This recognition is a testament to the team’s dedication and relentless pursuit of excellence in the bancassurance business.

“We are honored to receive this prestigious award, which reflects our team’s tireless efforts and dedication to delivering value-added insurance solutions and exceptional service through our bancassurance partnerships,” said Sithumina Jayasundara, CEO of HNB General Insurance. “This recognition reaffirms our position as a trusted insurance provider in Sri Lanka and motivates us to continue striving for excellence in serving our customers and communities.”

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