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Arrangements to provide services of Employees’ Provident Fund Department

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Arrangements have been made to provide the services of Employees’ Provident Fund Department (EPF) by post, e-mail, internet or through the branches of commercial banks due to the travel restrictions imposed in the country without requiring the member to visit the head office in Colombo and regional offices of the Central Bank to obtain the respective services.

1. Payment of contributions through C returns

Payment of monthly contributions has been facilitated at the counters of People’s Bank branches located island wide by completing a cheque/ deposit payment slip made available for EPF payments, indicating the Reference Number printed in the C-Form and submitting to the counter with the payment.

If the C-Form with the reference number is not in your possession, please call the numbers mentioned below to obtain your reference number.

Inquiries: 0112206637, 0112206638, 0112206639, 0112206659, 0112206661

2. Payment of contributions through a bank branch electronically

Submission of employees’ contribution details and payment of EPF contributions can be done online and as direct debit payments at any branch of Commercial Bank, Sampath Bank, Hatton National Bank, Bank of Ceylon, People’s Bank, Seylan Bank, National Development Bank and DFCC Bank. Call the following numbers to register and receive further information.

Inquiries: 0112477475, 0112477927, 0112477971, 0112477981, 0112477987, 0112477990, 0112477999.

3. To obtain an EPF balance confirmation through post

Forward a letter of request with the member’s signature along with the copies of the national Identity card and B card to the address given at the end of this notice. Please state your mobile number to which an SMS would be sent after the response is mailed to you.

4. To obtain a balance confirmation through email

Forward a request together with the scanned documents of the national Identity card and B card to the email address: efphelpdesk@cbsl.lk.

Employees’ Provident Fund Department

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