Business
Allianz Lanka wins Claims Initiative of the Year
Allianz Insurance Lanka Ltd received the prestigious ‘Claims Initiative of the Year – Sri Lanka’ award at the Insurance Asia Awards 2021 held recently.
Organized by Insurance Asia, a renowned publication devoted to insurance companies, investors, professionals, and policymakers, the Insurance Asia Awards are known as Asia Pacific’s most acclaimed awards programme for the most outstanding insurance firms in the region.
Allianz Lanka was recognized at this prestigious forum for its steadfast commitment to honouring its promise to policyholders and swiftly settling all valid claims in a professional manner as well as its continued efforts to upgrade its service levels, simplify its processes, and introduce innovative solutions that deliver greater value to its customers.
In light of the unprecedented challenges brought about by the tragic events of Easter Sunday in 2019 and the global pandemic in 2020, the insurer strived to offer policyholders much needed additional support. As part of these efforts, Allianz Lanka leveraged technology to further accelerate the processing and payment of claims in a safe and secure manner, settling around 500,000 claims in 2019 and 2020, thereby helping customers recover and get back on their feet, faster.
“We are honoured to stand alongside leading insurers from around the Asia Pacific region and receive the ‘Claims Initiative of the Year – Sri Lanka’ award at the prestigious Insurance Asia Awards for our commitment to securing people’s lives and to giving courage to our customers for what’s ahead. Given the devastating impact of the global pandemic and financial crisis on both businesses and consumers, our teams have gone beyond their call of duty to support our customers, uphold our promises to them and deliver more value,” said Gany Subramaniam, CEO of Allianz Insurance Lanka Ltd. “The heightened concerns around health and safety as well as the periodic movement restrictions have accelerated our ongoing digital transformation process, enabling us to serve our policyholders in a more efficient and effective manner. We look forward to continuing to leverage emerging technologies to deliver innovative services and solutions that give our customers greater confidence in tomorrow.”
In Sri Lanka and around the world, Allianz has always put its customers at the centre of everything it does and sought to understand their evolving needs and expectations as well as any issues they might be faced with to ensure that it can always offer the right mix of products and services. The insurer is transforming itself into a more simple and digital organization. Focusing on the things that really matter to its policyholders, Allianz is working on reducing the number and complexity of its products and processes, guided by the Allianz Customer Model. New business models, harmonized assets, automation, state-of-the-art data analytics are powering its digital drive aimed at empowering its teams, freeing up their time for innovation and customer service.
The Insurance Asia Awards 2021 was held digitally and saw over 100 insurance companies from around 25 countries in the Asia Pacific region being recognized for their conscious efforts to deliver exceptional value and pathbreaking insurance solutions to their stakeholders through this global pandemic. Having received the highest number of nominations since its inception, this year’s winners were picked by an expert panel of judges consisting of Liza Drew, FSO Indirect Tax Leader, Asia Pacific at Ernst & Young; Richard Holloway, Managing Director, South-East Asia & India, Life at Milliman; Giam El Leen, SEA Assurance Leader at Deloitte; and Ruud Sommerhalder, Asia Pacific Insurance Leader, Partner at PwC Hong Kong.
The Delegation of German Industry and Commerce in Sri Lanka (AHK Sri Lanka) proudly facilitated the first-ever Sri Lankan delegation’s participation at Drupa 2024, the world’s largest trade fair for the printing industry and technology. Held after an eight-year hiatus, Drupa 2024 was a landmark event, marking significant advancements and opportunities in the global printing industry.
AHK Sri Lanka played a pivotal role in organising and supporting the delegation, which comprised 17 members from the Sri Lanka Association for Printers (SLAP), representing eight companies from the commercial, newspaper, stationery printing, and packaging industries. This pioneering effort by AHK Sri Lanka not only showcased the diverse capabilities of Sri Lanka’s printing sector but also facilitated vital bilateral discussions with key stakeholders from the German printing industry.
Business
Unveiling Ayugiri: Browns Hotels & Resorts sets the stage for a new era in luxury Ayurveda Wellness
In a captivating reimagining of luxury wellness tourism, Browns Hotels & Resorts proudly unveiled the exquisite Ayugiri Ayurveda Wellness Resort Sigiriya. This momentous occasion, celebrated amidst a vibrant and serene grand opening on the 6th of June, heralds a new chapter in the Ayurveda wellness tourism landscape in Sri Lanka. Nestled amidst 54 acres of unspoiled natural splendour, Ayugiri features 22 exclusive suites and stands out as the only luxury Ayurveda wellness resort in the country offering plunge pools in every room, rendering it truly one-of-a-kind.
The grand opening of Ayugiri Ayurveda Wellness Resort was an enchanting event, where guests were captivated by the melodies of flutists and violinists resonating through Sigiriya’s lush landscapes. As traditional drummers and dancers infused the air with vibrant energy, Browns Hotels & Resorts’ CEO, Eksath Wijeratne, Kotaro Katsuki, Acting Ambassador for the Embassy of Japan and General Manager, Buwaneka Bandara, unveiled the resort’s new logo, marking a significant moment witnessed by distinguished guests from the French Embassy, Ayurveda and wellness enthusiasts along with officials from the Sigiriya area, LOLC Holdings and Browns Group.
“Our strategic expansion into wellness tourism with Ayugiri Ayurveda Wellness Resort Sigiriya symbolises a significant milestone for Browns Hotels & Resorts. Wellness tourism has consistently outperformed the overall tourism industry for over a decade, reflecting a growing global interest in travel that goes beyond leisure to offer rejuvenation and holistic well-being. By integrating the timeless wisdom of Ayurveda with modern luxury, we aim to set a new standard in luxury wellness tourism in Sri Lanka. Whether your goal is prevention, healing, or a deeper connection to inner harmony, Ayugiri offers a sanctuary for holistic well-being” stated Eksath Wijeratne.
Ayugiri encapsulates the essence of life, inspired by the lotus flower held by the graceful queens of the infamous Sigiriya frescoes. Just as the lotus emerges from the murky depths, untainted and serene,
Ayugiri invites guests on a journey of purity and rejuvenation, harmonised with a balance of mind, body and spirit, the essence of nature, echoes of culture and the wisdom of ancient Ayurvedic healing.
HNB General Insurance, one of Sri Lanka’s leading general insurance providers, has been honored as the Best General Bancassurance Provider in Sri Lanka 2024 by the prestigious Global Banking and Finance Review – UK.
The esteemed accolade underscores HNB General Insurance’s unwavering commitment to excellence and its outstanding performance in the field of bancassurance. Through dedication and hard work, the HNB General Insurance team has continuously endeavored to deliver innovative insurance solutions, cultivate strong relationships with banking partners, and provide unparalleled service to customers nationwide. This recognition is a testament to the team’s dedication and relentless pursuit of excellence in the bancassurance business.
“We are honored to receive this prestigious award, which reflects our team’s tireless efforts and dedication to delivering value-added insurance solutions and exceptional service through our bancassurance partnerships,” said Sithumina Jayasundara, CEO of HNB General Insurance. “This recognition reaffirms our position as a trusted insurance provider in Sri Lanka and motivates us to continue striving for excellence in serving our customers and communities.”
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