AIA Insurance introduces ‘AIA Exclusive’ – gateway to a world of unparalleled privileges

AIA Insurance, Sri Lanka’s Best Life Insurer (Global Banking and Finance Review 2019, 2020; Capital Finance International 2021, 2022), is thrilled to introduce ‘AIA Exclusive,’ a premier membership specially designed for AIA’s most esteemed clientele. This exceptional initiative is a testament to AIA’s unwavering commitment in providing an unparalleled customer experience. The ‘AIA Exclusive’ membership, an industry first in Sri Lanka, opens doors to an exclusive circle that promises an array of carefully curated privileges and exceptional services for healthier, longer, better lives.

At AIA, customer centricity is always at the heart of everything they do. This programme reflects AIA’s commitment and appreciation to those who have placed their trust in the company. It further extends to ensuring that their most valuable customers not only benefit from superior service but also experience a sense of exclusivity in their interactions with the company.

‘AIA Exclusive’ customers will enjoy a plethora of specialised and personalised services crafted to cater to their unique financial aspirations. This includes priority access to AIA’s team of experts, who will work diligently to ensure that their protection needs are met with personalised attention. In addition, they have the convenience of having a dedicated Customer Relationship Manager (CRM) for personalised assistance, while receiving specialised and expert care on hospitalisation for a comfortable recovery. They will also enjoy priority telemedicine services at the comfort of their homes as well as an annual healthcare medical package. Not to forget valet parking and premium lounge access at select hospitals, which will make their visits hassle-free.