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Kids & Teens Medical Group strengthens BPO ops in Sri Lanka

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By Hiran H. Senewiratne

Kids & Teens Medical Group, one of the largest and leading Pediatric Primary Care Centers in Los Angeles, California, at eleven locations and operating successfully for over 15 years, will strengthen its Business Process Outsourcing or BPO operations in Sri Lanka.

The Kids & Teens Medical Group’s BPO operation center based in Negombo will be expanded by an additional 300 staff soon. At present 200 youth are working at the Negombo center, its Director Berni Leonidas said.

“Kids & Teens Medical Group, USA, will increase their staff strength to nearly 500 to help grow their patient base with quality care in the USA. Therefore, the Negombo center in Sri Lanka is doing a great service to us and has great potential to develop further, he told The Island Financial Review.

The Sri Lankan workforce that operates at the BPO center in Negombo are very skillful and professional in handling US operations, prompting them to increase their workforce to 500, he said.

In a bid to raise the medical standard in Sri Lanka and introduce novel patterns to the sector we partnered with McLaren’s Group in bringing Kids & Teens to Sri Lanka, he said.

“Our goal is to increase awareness of medical conditions, prevention of health problems and have patients returning for ongoing care. We will do this by practising simple pediatrics and follow-up will make the difference, Director Leonidas said.

In Sri Lanka, we will also offer Adult Care under the brand Healthy Life. Dr Kayathri Periasamy founded Healthy Life 7 years ago and we are happy to announce that she has agreed to join us, he said.

“Sri Lanka has wonderful physicians and medical staff. What has been missing is a blueprint on workflow to treat primary care services outside the local hospital and we hope to create this through this venture. Our Sri Lankan location will be modeled on the same workflow and technology as in the USA, he said.

Leonidas added: “We will work with the local hospitals to concentrate on acute care that needs hospitalization and concentrate on Simple Primary care whether it’s Pediatrics or General Practice.

“When a patient walks into our offices their paper medical records will be scanned into our electronic medical records system and they will be stored in the cloud; hence patient medical records will be accessible anywhere in the world.

“We will also offer 24/7 video teleconferencing medical assistance which is a first and novel experience to Sri Lanka.

“Our CEO, Sunil De Silva together with his wife Dr Janesri De Silva own and operate the largest Pediatric Primary care centers in Los Angeles, California at 11 locations, now going on 15 years and to support these operations we are increasing our high paying local staff.

“Both left Sri Lanka 50 years ago looking for high paying jobs and they don’t want the present generation to follow in our footsteps and this is another reason for us to increase employment in our BPO center in Negombo.”



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AHK Sri Lanka champions first-ever Sri Lankan delegation at Drupa 2024

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The Delegation of German Industry and Commerce in Sri Lanka (AHK Sri Lanka) proudly facilitated the first-ever Sri Lankan delegation’s participation at Drupa 2024, the world’s largest trade fair for the printing industry and technology. Held after an eight-year hiatus, Drupa 2024 was a landmark event, marking significant advancements and opportunities in the global printing industry.

AHK Sri Lanka played a pivotal role in organising and supporting the delegation, which comprised 17 members from the Sri Lanka Association for Printers (SLAP), representing eight companies from the commercial, newspaper, stationery printing, and packaging industries. This pioneering effort by AHK Sri Lanka not only showcased the diverse capabilities of Sri Lanka’s printing sector but also facilitated vital bilateral discussions with key stakeholders from the German printing industry.

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Unveiling Ayugiri: Browns Hotels & Resorts sets the stage for a new era in luxury Ayurveda Wellness

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Kotaro Katsuki, Ambassador for the Embassy of Japan

In a captivating reimagining of luxury wellness tourism, Browns Hotels & Resorts proudly unveiled the exquisite Ayugiri Ayurveda Wellness Resort Sigiriya. This momentous occasion, celebrated amidst a vibrant and serene grand opening on the 6th of June, heralds a new chapter in the Ayurveda wellness tourism landscape in Sri Lanka. Nestled amidst 54 acres of unspoiled natural splendour, Ayugiri features 22 exclusive suites and stands out as the only luxury Ayurveda wellness resort in the country offering plunge pools in every room, rendering it truly one-of-a-kind.

The grand opening of Ayugiri Ayurveda Wellness Resort was an enchanting event, where guests were captivated by the melodies of flutists and violinists resonating through Sigiriya’s lush landscapes. As traditional drummers and dancers infused the air with vibrant energy, Browns Hotels & Resorts’ CEO, Eksath Wijeratne, Kotaro Katsuki, Acting Ambassador for the Embassy of Japan and General Manager, Buwaneka Bandara, unveiled the resort’s new logo, marking a significant moment witnessed by distinguished guests from the French Embassy, Ayurveda and wellness enthusiasts along with officials from the Sigiriya area, LOLC Holdings and Browns Group.

“Our strategic expansion into wellness tourism with Ayugiri Ayurveda Wellness Resort Sigiriya symbolises a significant milestone for Browns Hotels & Resorts. Wellness tourism has consistently outperformed the overall tourism industry for over a decade, reflecting a growing global interest in travel that goes beyond leisure to offer rejuvenation and holistic well-being. By integrating the timeless wisdom of Ayurveda with modern luxury, we aim to set a new standard in luxury wellness tourism in Sri Lanka. Whether your goal is prevention, healing, or a deeper connection to inner harmony, Ayugiri offers a sanctuary for holistic well-being” stated Eksath Wijeratne.

Ayugiri encapsulates the essence of life, inspired by the lotus flower held by the graceful queens of the infamous Sigiriya frescoes. Just as the lotus emerges from the murky depths, untainted and serene,

Ayugiri invites guests on a journey of purity and rejuvenation, harmonised with a balance of mind, body and spirit, the essence of nature, echoes of culture and the wisdom of ancient Ayurvedic healing.

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HNB General Insurance recognized as Best General Bancassurance Provider in Sri Lanka 2024

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HNB General Insurance, one of Sri Lanka’s leading general insurance providers, has been honored as the Best General Bancassurance Provider in Sri Lanka 2024 by the prestigious Global Banking and Finance Review – UK.

The esteemed accolade underscores HNB General Insurance’s unwavering commitment to excellence and its outstanding performance in the field of bancassurance. Through dedication and hard work, the HNB General Insurance team has continuously endeavored to deliver innovative insurance solutions, cultivate strong relationships with banking partners, and provide unparalleled service to customers nationwide. This recognition is a testament to the team’s dedication and relentless pursuit of excellence in the bancassurance business.

“We are honored to receive this prestigious award, which reflects our team’s tireless efforts and dedication to delivering value-added insurance solutions and exceptional service through our bancassurance partnerships,” said Sithumina Jayasundara, CEO of HNB General Insurance. “This recognition reaffirms our position as a trusted insurance provider in Sri Lanka and motivates us to continue striving for excellence in serving our customers and communities.”

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