Business
A life devoted to tea & kindness
Sri Lanka’s Mr. Dilmah, celebrates 71 years of brewing cups of kindness
The unmistakable face of the Sri Lankan family tea company Dilmah, is Merrill J. Fernando, and his invitation to customers – ‘do try it!’. The first tea grower to offer his tea to the world – picked, perfected, packed at source – and kindness was his cup of tea. The family tea business he formed around an uncompromising commitment to Taste, Goodness & Ethical Purpose offers a playbook for business in a post pandemic era. Faith, determination, dedication to taste, goodness, and ethical purpose characterize the Ceylon Teamaker’s story as he turns 91, and celebrates 71 years in tea.
Milestones are important. They chart one’s progress, whether success or failure. Merrill J. Fernando, the founder of Dilmah, entered the tea trade in 1950, as one of a batch of five local youth to be trained in the art of tea tasting, then the preserve of the British. Despite the unshakeable self-belief that has taken him to his present eminence in the industry, even he would not have imagined the varied successes that he would eventually garner.
Dilmah is, undeniably, the global face of Ceylon tea. The brand, with the image of its founder, has carried the message of the purity and authenticity of Ceylon tea to over a hundred countries in the world. However, it is not only in the promotion of the product that Fernando has made his contribution. Over the years he has lent his weight to many initiatives that have benefited the industry and Ceylon tea in its totality.
In the early years, he championed several initiatives which created facilitations and remedied inequalities which hampered the local exporter of value added tea. The tea industry then represented a long value chain, stretching from the local plantation to the retail market overseas, designed for the benefit of the British, allied multinationals and their local associates. He was successful in interposing his authority on this tightly closed system, with a mixture of guile, confrontation and leverage of influence, for the benefit of the local entrepreneur.
The conversion of many traditional Orthodox Tea factories to the more industrial CTC manufacture, in an uncritical emulation of the Kenyan model, would have become a reality decades ago, if not for his reasoned but unrelenting opposition. Had that proposal been implemented, the diversity of Ceylon tea, its uniqueness, would have been obliterated by the depressing sameness of a mass-market product without individuality.
Similarly, the more recent effort to import cheap tea for blending and re-export, the “Tea Hub” concept, proposed by exporters who were prepared to sacrifice the singularity of Pure Ceylon Tea, in favour of short-term profit and denial of long-term damage, would have been launched if not for Merrill Fernando’s fierce opposition. His was the lone voice raised against this scheme which, had it been implemented, would have temporarily enriched a few but impoverished the hundreds of thousands of producers.
Merrill embodies the philosophy he has always advocated, focusing on the significance that lies beyond success. His desire to share his profits has made an unquantifiable and lasting contribution to his community and beyond. In less fortunate communities in his own country and overseas, thousands of lives have been touched by the initiatives of the Merrill J Fernando Charitable Foundation – all funded by the profits of Dilmah tea. The Foundations’ guiding principle of empowerment with dignity underlines its Settlor’s wish to genuinely & positively impact people.
Then there are the multitude of biodiversity conservation, restoration, environmental education & research initiatives of Dilmah Conservation, again endowed by the profits from tea. As the passionate Teaman celebrates his 91st birthday, his commitment is undimmed. In a corruptible and acquisitive society it is rarely that a successful businessman also becomes a force for the common good. Merrill J Fernando is clearly one of the very few exceptions.
Business
AHK Sri Lanka champions first-ever Sri Lankan delegation at Drupa 2024
The Delegation of German Industry and Commerce in Sri Lanka (AHK Sri Lanka) proudly facilitated the first-ever Sri Lankan delegation’s participation at Drupa 2024, the world’s largest trade fair for the printing industry and technology. Held after an eight-year hiatus, Drupa 2024 was a landmark event, marking significant advancements and opportunities in the global printing industry.
AHK Sri Lanka played a pivotal role in organising and supporting the delegation, which comprised 17 members from the Sri Lanka Association for Printers (SLAP), representing eight companies from the commercial, newspaper, stationery printing, and packaging industries. This pioneering effort by AHK Sri Lanka not only showcased the diverse capabilities of Sri Lanka’s printing sector but also facilitated vital bilateral discussions with key stakeholders from the German printing industry.
Business
Unveiling Ayugiri: Browns Hotels & Resorts sets the stage for a new era in luxury Ayurveda Wellness
In a captivating reimagining of luxury wellness tourism, Browns Hotels & Resorts proudly unveiled the exquisite Ayugiri Ayurveda Wellness Resort Sigiriya. This momentous occasion, celebrated amidst a vibrant and serene grand opening on the 6th of June, heralds a new chapter in the Ayurveda wellness tourism landscape in Sri Lanka. Nestled amidst 54 acres of unspoiled natural splendour, Ayugiri features 22 exclusive suites and stands out as the only luxury Ayurveda wellness resort in the country offering plunge pools in every room, rendering it truly one-of-a-kind.
The grand opening of Ayugiri Ayurveda Wellness Resort was an enchanting event, where guests were captivated by the melodies of flutists and violinists resonating through Sigiriya’s lush landscapes. As traditional drummers and dancers infused the air with vibrant energy, Browns Hotels & Resorts’ CEO, Eksath Wijeratne, Kotaro Katsuki, Acting Ambassador for the Embassy of Japan and General Manager, Buwaneka Bandara, unveiled the resort’s new logo, marking a significant moment witnessed by distinguished guests from the French Embassy, Ayurveda and wellness enthusiasts along with officials from the Sigiriya area, LOLC Holdings and Browns Group.
“Our strategic expansion into wellness tourism with Ayugiri Ayurveda Wellness Resort Sigiriya symbolises a significant milestone for Browns Hotels & Resorts. Wellness tourism has consistently outperformed the overall tourism industry for over a decade, reflecting a growing global interest in travel that goes beyond leisure to offer rejuvenation and holistic well-being. By integrating the timeless wisdom of Ayurveda with modern luxury, we aim to set a new standard in luxury wellness tourism in Sri Lanka. Whether your goal is prevention, healing, or a deeper connection to inner harmony, Ayugiri offers a sanctuary for holistic well-being” stated Eksath Wijeratne.
Ayugiri encapsulates the essence of life, inspired by the lotus flower held by the graceful queens of the infamous Sigiriya frescoes. Just as the lotus emerges from the murky depths, untainted and serene,
Ayugiri invites guests on a journey of purity and rejuvenation, harmonised with a balance of mind, body and spirit, the essence of nature, echoes of culture and the wisdom of ancient Ayurvedic healing.
Business
HNB General Insurance recognized as Best General Bancassurance Provider in Sri Lanka 2024
HNB General Insurance, one of Sri Lanka’s leading general insurance providers, has been honored as the Best General Bancassurance Provider in Sri Lanka 2024 by the prestigious Global Banking and Finance Review – UK.
The esteemed accolade underscores HNB General Insurance’s unwavering commitment to excellence and its outstanding performance in the field of bancassurance. Through dedication and hard work, the HNB General Insurance team has continuously endeavored to deliver innovative insurance solutions, cultivate strong relationships with banking partners, and provide unparalleled service to customers nationwide. This recognition is a testament to the team’s dedication and relentless pursuit of excellence in the bancassurance business.
“We are honored to receive this prestigious award, which reflects our team’s tireless efforts and dedication to delivering value-added insurance solutions and exceptional service through our bancassurance partnerships,” said Sithumina Jayasundara, CEO of HNB General Insurance. “This recognition reaffirms our position as a trusted insurance provider in Sri Lanka and motivates us to continue striving for excellence in serving our customers and communities.”