Business
HNB unveils the future of rapid customer onboarding in partnership with Lime by LinearSix
Sri Lanka’s most technologically innovative bank, HNB PLC, partnered with LinearSix Pvt Ltd. to introduce ‘Lime’ – a revolutionary fin-tech solution that will radically streamline customer onboarding and Know Your Customer (KYC) processes.
The landmark integration of ‘Lime’ was commemorated at a special ceremony attended by top officials from both organisations, including HNB Managing Director/CEO, Jonathan Alles, and LinearSix CEO, Mario Gooneratne, with the system going live on 1st November 2023.
“HNB has been among Sri Lanka’s most aggressive banks on digital transformation. We have steadily digitalised all back-end processes and established centres of excellence to centralise these back-end processes. We are constantly striving to unlock new ways of enhancing our overall customer experience. This includes a constant focus on cutting down on wait time from a simple transaction or the opening of new accounts, to investments.
With the adaptation of Lime, the overall customer journey can now be accomplished in a fraction of the time, ensuring unmatched speed and convenience. This in turn helps us to continue fulfilling HNB’s promise of being a joy to bank with,” HNB Managing Director/CEO, Jonathan Alles stated.
Typically, customer onboarding for the opening of new accounts and other services tends to be a time-consuming process for all banks. Historically, this has been a significant challenge given the amount of information required from customers, as well as the stringent regulatory and due diligence requirements required from banks.
“Lime was developed to offer a superior user onboarding process. Its intelligent user interface approach has greatly reduced the time and effort required in onboarding and other areas by dramatically reducing the turnaround time to under five minutes for opening an account,” LinearSix CEO, Mario Gooneratne said.
According to HNB Chief Information Officer, Druvi Vaidyakularatne, the integration of Lime promises to be a game-changer. “Lime’s user-friendly interface simplifies onboarding and reduces training time for employees, regardless of their experience level. Meanwhile, the use of a robust tech stack built on highly scalable and agile, cloud-agnostic technology allows operations management across all HNB branches.”
“This in turn enables HNB to more effectively cater to growing consumer demands. Moreover, the integration of Lime into HNB’s existing infrastructure comes at a fraction of the IT cost associated with traditional solutions adopting a modern software as a service (SAAS) model,” Vaidyakularatne added.
The Delegation of German Industry and Commerce in Sri Lanka (AHK Sri Lanka) proudly facilitated the first-ever Sri Lankan delegation’s participation at Drupa 2024, the world’s largest trade fair for the printing industry and technology. Held after an eight-year hiatus, Drupa 2024 was a landmark event, marking significant advancements and opportunities in the global printing industry.
AHK Sri Lanka played a pivotal role in organising and supporting the delegation, which comprised 17 members from the Sri Lanka Association for Printers (SLAP), representing eight companies from the commercial, newspaper, stationery printing, and packaging industries. This pioneering effort by AHK Sri Lanka not only showcased the diverse capabilities of Sri Lanka’s printing sector but also facilitated vital bilateral discussions with key stakeholders from the German printing industry.
Business
Unveiling Ayugiri: Browns Hotels & Resorts sets the stage for a new era in luxury Ayurveda Wellness
In a captivating reimagining of luxury wellness tourism, Browns Hotels & Resorts proudly unveiled the exquisite Ayugiri Ayurveda Wellness Resort Sigiriya. This momentous occasion, celebrated amidst a vibrant and serene grand opening on the 6th of June, heralds a new chapter in the Ayurveda wellness tourism landscape in Sri Lanka. Nestled amidst 54 acres of unspoiled natural splendour, Ayugiri features 22 exclusive suites and stands out as the only luxury Ayurveda wellness resort in the country offering plunge pools in every room, rendering it truly one-of-a-kind.
The grand opening of Ayugiri Ayurveda Wellness Resort was an enchanting event, where guests were captivated by the melodies of flutists and violinists resonating through Sigiriya’s lush landscapes. As traditional drummers and dancers infused the air with vibrant energy, Browns Hotels & Resorts’ CEO, Eksath Wijeratne, Kotaro Katsuki, Acting Ambassador for the Embassy of Japan and General Manager, Buwaneka Bandara, unveiled the resort’s new logo, marking a significant moment witnessed by distinguished guests from the French Embassy, Ayurveda and wellness enthusiasts along with officials from the Sigiriya area, LOLC Holdings and Browns Group.
“Our strategic expansion into wellness tourism with Ayugiri Ayurveda Wellness Resort Sigiriya symbolises a significant milestone for Browns Hotels & Resorts. Wellness tourism has consistently outperformed the overall tourism industry for over a decade, reflecting a growing global interest in travel that goes beyond leisure to offer rejuvenation and holistic well-being. By integrating the timeless wisdom of Ayurveda with modern luxury, we aim to set a new standard in luxury wellness tourism in Sri Lanka. Whether your goal is prevention, healing, or a deeper connection to inner harmony, Ayugiri offers a sanctuary for holistic well-being” stated Eksath Wijeratne.
Ayugiri encapsulates the essence of life, inspired by the lotus flower held by the graceful queens of the infamous Sigiriya frescoes. Just as the lotus emerges from the murky depths, untainted and serene,
Ayugiri invites guests on a journey of purity and rejuvenation, harmonised with a balance of mind, body and spirit, the essence of nature, echoes of culture and the wisdom of ancient Ayurvedic healing.
HNB General Insurance, one of Sri Lanka’s leading general insurance providers, has been honored as the Best General Bancassurance Provider in Sri Lanka 2024 by the prestigious Global Banking and Finance Review – UK.
The esteemed accolade underscores HNB General Insurance’s unwavering commitment to excellence and its outstanding performance in the field of bancassurance. Through dedication and hard work, the HNB General Insurance team has continuously endeavored to deliver innovative insurance solutions, cultivate strong relationships with banking partners, and provide unparalleled service to customers nationwide. This recognition is a testament to the team’s dedication and relentless pursuit of excellence in the bancassurance business.
“We are honored to receive this prestigious award, which reflects our team’s tireless efforts and dedication to delivering value-added insurance solutions and exceptional service through our bancassurance partnerships,” said Sithumina Jayasundara, CEO of HNB General Insurance. “This recognition reaffirms our position as a trusted insurance provider in Sri Lanka and motivates us to continue striving for excellence in serving our customers and communities.”
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