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Asian employees spending most time looking busy at work, finds study

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Workers in Asia are spending most of their time on “performative work” — in other words, focusing on appearing busy more than doing real, productive work.

That’s according to a new global survey from Salesforce subsidiary Slack and research firm Qualtrics, which pulled data from more than 18,000 desk workers, including executives.

Performative work includes “spending a lot of time in meetings where ‘teams present achievements’ rather than making decisions or addressing issues,” said Derek Laney, Slack’s “technology evangelist” for Asia-Pacific.

The survey found that employees from India (43%), Japan (37%) and Singapore (36%) reported spending more of their time on such work than the global average (32%).

South Korea, however, tied in last place with the U.S. — workers from both countries reported spending just 28% of their time appearing busy.

Japan (63%), Singapore (63%) and India (57%) were ranked lowest for percentage of time spent on productive or “real work,” Slack said.

According to Laney, employees’ focus on appearing busy is “likely influenced” by the way leaders are measuring productivity.

“Leaders are most likely to judge productivity based on visible activity instead of focusing on achieving outcomes,” Laney said.

“This disconnect leads to wasted effort where employees try to show up well in front of their leaders.”

Globally, visibility and activity metrics, such as the number of hours spent online or the number of emails sent, are ranked as the top way (27%) leaders measure productivity, according to the report.

Employees may in turn feel pressured to work longer hours, respond to emails immediately, or sit in on every meeting, it added.

For example, 44% of Singapore employees — the highest globally — say their productivity has been affected by spending “too much time” in meetings and emails.

Slack found that 63% of survey respondents make an effort to keep their status active online, even if they’re not working.

Despite the pressure to work longer and be more visible that employees feel, the report found that most workers wish their productivity could be measured differently.

Instead of activity metrics, workers surveyed want to be assessed most through key performance indicators; conversations with their managers; and the “hours spent on specific types of work.”

“There is an opportunity for companies to explore new and different ways of working, such as … adopting asynchronous ways of working rather than meetings, to facilitate more effective collaboration at work,” Laney said.

Workers are still very much in favor of asynchronous work, which was prevalent during the pandemic in light of remote working arrangements. Asynchronous work means tasks are not carried out in real-time and in person.

The report highlighted that more than half of respondents said the best way for employers to support productivity is through flexible schedules, with 36% opting for flexible locations.

Unique workplace benefits and office improvements rank lower at 32%.

The survey found that when it comes to returning to the office, workers consider having “a sense of community” and brainstorming as a team “more productive” than engaging in tasks that can be done at home.

Microsoft’s latest research echoed that sentiment — 84% of global employees said they would be motivated to go to the office if they could socialize with their colleagues, which they valued more than a better work set-up.

“Flexibility is so much more than location, it’s also how and when we work. That means … being intentional over which environments are best for specific tasks,” the report said.

“What matters above all is that work schedules and locations are purposeful according to the kind of work being done — and that each team’s agreements are well-defined.”



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US sports envoys to Lanka to champion youth development

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The U.S. Embassy in Colombo welcomed the U.S. Sports Envoys to Sri Lanka, former National Basketball Association (NBA) and Women’s National Basketball Association (WNBA) players Stephen Howard and Astou Ndiaye, from June 8 through 14.

The Public Diplomacy section of the U.S. Embassy said that it would launch a weeklong basketball program intended to harness the unifying power of sports, made possible through collaboration with Foundation of Goodness and IImpact Hoop Lab.

While in Sri Lanka, Howard and Ndiaye, both retired professional basketball players, will conduct a weeklong program, Hoops for Hope: Bridging Borders through Basketball.  The Sports Envoys will lead basketball clinics and exhibition matches and engage in leadership sessions in Colombo and Southern Province for youth aged 14-18 from Northern, Uva, Eastern and Western Provinces, offering skills and leadership training both on and off the court.  The U.S. Envoys will also share their expertise with the Sri Lanka Basketball Federation, national coaches, and players, furthering the development of basketball in the country.  Beyond the clinics, they will collaborate with Sri Lankan schoolchildren to take part in a community service project in the Colombo area.

“We are so proud to welcome Stephen and Astou as our Sports Envoys to Sri Lanka, to build on the strong people-to-people connections between the United States and Sri Lanka,” said U.S. Ambassador Julie Chung.  “The lessons that will be shared by our Sports Envoys – communication, teamwork, resilience, inclusion, and conflict resolution – are essential for leadership development, community building, equality, and peace. The U.S. Sports Envoy program is a testament to our belief that sports can be a powerful tool in promoting peace and unity.”

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Rahuman questions sudden cancellation of leave of CEB employees

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SJB Colombo District MP Mujibur Rahuman in parliament demanded to know from the government the reasons for CEB suspending the leave of all its employees until further notice from Thursday.

MP Rahuman said that the CEB has got an acting General Manager anew and the latter yesterday morning issued a circular suspending leave of all CEB employees with immediate effect until further notice.

“We demand that Minister Kanchana Wijesekera should explain this to the House. This circular was issued while this debate on the new Electricity Amendment Bill was pending. There are many who oppose this Bill. The Minister must tell parliament the reason for the urge to cancel the leave of CEB employees,” the MP said.However, Speaker Mahinda Yapa Abeywardena prevented Minister Wijesekera responding to the query and said that the matter raised by MP Rahuman was not relevant.

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CIPM successfully concludes 8th Annual Symposium

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Left to right, Prof. Arosha Adikaram - Chairperson of the Symposium, UAC Obeyesekere – Chief Executive Officer, CIPM Sri Lanka, Guest of Honor - Shakthi Ranatunga, Chief Operating Officer, MAS Holdings PVT Ltd., Sri Lanka, Ken Vijayakumar, President, CIPM Sri Lanka, Priyantha Ranasinghe,Vice President, CIPM Sri Lanka, Col. Saman Jayawickrama (Retd) – Secretary, CIPM Sri Lanka, Dr Dilanjalee Weerathunga – Co Chairperson of the Symposium

The Chartered Institute of Personnel Management (CIPM) successfully concluded the 8th Annual CIPM Symposium, which took place on 31st May 2024. Themed “Nurturing the Human Element—Redefining HRM in a Rapidly Changing World,” the symposium underscored the pivotal role of human resource management (HRM) in today’s dynamic global landscape. Since its inception in 1959, CIPM has been dedicated to advancing the HR profession through education, professional development, and advocacy, solidifying its position as Sri Lanka’s leading professional body for HRM.

Ken Vijayakumar, the President of the CIPM, graced the occasion as the chief guest. The symposium commenced with the welcome address by the Chairperson, Prof. Arosha Adikaram, followed by the Web Launch of the Symposium Proceedings and Abstract Book by the CIPM President. The event featured distinguished addresses, including a speech by Chief Guest Ken Vijayakumar, President of CIPM, and an address by Guest of Honor Shakthi Ranatunga, Chief Operating Officer of MAS Holdings Pvt. Ltd., Sri Lanka.

The symposium also featured an inspiring keynote address by Prof. Mario Fernando, Professor of Management and Director of the Centre for Cross Cultural Management (CCCM) at the University of Wollongong, Australia.

Vote of Thanks of the inauguration session was delivered by Dr. Dillanjani Weeratunga, Symposium Co-chair.

The symposium served as a comprehensive platform for researchers to present their findings across a wide range of critical topics in HRM. These included Cultural Diversity and Inclusion, Talent Development and Retention, Ethical Leadership and Corporate Social Responsibility, Adapting to Technological Advancements, Mental Health and Well-being at Work, Global Workforce Challenges, Employee Empowerment, and Reskilling and Upskilling.

The plenary session was led by Prof. Wasantha Rajapakse. Certificates were awarded to the best paper presenters during the valedictory session, followed by a vote of thanks delivered by Kamani Perera, Manager of Research and Development.

The annual symposium of CIPM was a truly inclusive event, attracting a diverse audience that spanned undergraduates, graduates, working professionals, research scholars and lecturers. This widespread interest highlights the symposium’s significance in the field of HRM, offering a unique opportunity for everyone to network and learn from scholarly brains.The CIPM International Research Symposium was sponsored by Hambantota International Port, Sri Lanka Institute of Information Technology (SLIIT), E B Creasy & Co. PLC, and Print Xcel Company.

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